Help centre

Support without the runaround.

The most common account and subscription actions are below. If they do not solve it, email us and include the device and app version you are using.

Start without an account

Choose Wind down or Wake up and follow your first short routine as a guest. After a session, you can save progress to an account or keep going as a guest. Routine use and basic custom rituals stay free.

A free account helps keep your routines and history across devices. Guest access depends on this installation; save progress before removing the app or moving to another device.

Get your free First Look

Save progress to a free account, then complete and rate three sessions across at least two days within the last 28 days. One First Look per account is free. Ongoing weekly Insights need a subscription; your First Look does not.

Read the free and paid feature comparison.

Restore an Insights purchase

Open the Insights screen in Rest+Rise and choose Restore purchases. Make sure the device is signed into the same Apple or Google account that made the purchase.

Delete your account

In the app, open Settings, choose Delete Account and confirm. This permanently deletes your Rest+Rise account and app data. Store transaction records may remain with Apple, Google or other processors where required by their policies or law.

If you cannot access the app, follow the steps on our account deletion page.

Contact support

Email support@restrise.health. Do not send passwords, payment-card details or sensitive medical information.